Log in Get in touch

Hundreds of guests, dozens of languages. One calm reception.

Xplai answers hotel and resort guests on every channel, assigns tasks to departments and catches dissatisfaction before it becomes a review.

Today at the hotelInterface example
Reply to the guest in GermanSpa opening hours, taken from the knowledge base
07:12
Maintenance task in ArabicRoom 412: air conditioning not working
08:40
Late check-out soldRoom 214, until 16:00
09:05
Check-out day callRoom 318: unhappy about noise, passed to the manager
10:42
A new guest wrote via QRRoom 127, linked to the stay
14:20

What changes in the hotel's operations

NowThe receptionist is talking to a guest at the desk, replying on WhatsApp and holding the phone at the same time.
With XplaiRoutine questions get resolved on their own, only those that need a decision reach people.
NowThe guest writes in Polish at night and waits for a reply until morning.
With XplaiA reply in their language within seconds, at any time.
NowRequests get lost between shifts, the housekeeper doesn't understand English.
With XplaiEvery request becomes a task in the staff member's language, with a deadline and status.
NowYou learn about dissatisfaction from a Booking review a week later.
With XplaiXplai calls on check-out day, so the manager has time to talk to the guest.
NowAn experienced manager left, and the answers to the tricky questions left with them.
With XplaiHotel knowledge in the base: anyone can add to it, and the change history is kept.

What each department gets

Reception

Fewer repetitive messages and calls. Complex conversations arrive with a translation and the guest's history.

Housekeeping and maintenance

Tasks in a phone app in their native language, with a deadline and room number.

Restaurants

Allergies, kids' menus and table bookings arrive in advance, not at the restaurant door.

Property manager

You can see what guests ask about, where tasks get stuck and which guests are unhappy.

Which plan suits a hotel

Depends on the number of rooms and whether you need phone. Exact calculation in the calculator on the pricing page.

Open calculator
Hotel with 100 rooms The monthly price depends on the number of rooms: from €290 to €1 200 €400 per month
AI on the phone per month, plus €0,40 per minute of conversation as used. Telephony setup is free if you prepay voice for 3 months, or €390 one-time +€190
Setup Option A: 3 months upfront (100 rooms: €1 200). Option B: monthly plus €690 one-time for setup Free with option A
Resorts and chains More than 300 rooms and chains Custom

Talk to the AI by voice

Call right from the website and ask the way your guest or client would.

All voice demos

Resort reception in Hurghada (demo)

Replies to the guest like a front desk agent: meals, entertainment, transfer, late check-out.

What to ask«What time is dinner?»«Can I have a late check-out?»
Speaks 12 languages, you can interruptReplying: Leyla, AI assistant. Demo, data is fictional.

Leyla: will tell you about Xplai services and prices

Websites, marketplaces and AI reception. Ask how much it costs and how to get started.

What to ask«How much does a business website cost?»«How do I connect the AI reception?»
Speaks 12 languages, you can interruptLeyla, Xplai AI assistant

Auto parts store (demo)

Finds the part and tells you availability, price and delivery time.

What to ask«Do you have brake pads for a Golf 7 2.0 TDI?»«How long does delivery take?»
Speaks 12 languages, you can interruptReplying: Leyla, AI assistant. Demo, data is fictional.

Kite school (demo)

Books lessons, explains the wind and packages.

What to ask«How much is a beginner course?»«What's the wind tomorrow?»
Speaks 12 languages, you can interruptReplying: Leyla, AI assistant. Demo, data is fictional.

Demo, fictional data. One call of up to two and a half minutes per device, microphone access required.

We'll show Xplai using your hotel as an example

30 minutes, free and with no obligation.

Book a free demo
Xplai для отелей и курортов

Сотни гостей, десятки языков. Один спокойный ресепшн.

Xplai отвечает гостям отеля и курорта во всех каналах, раздаёт задачи отделам и ловит недовольство до отзыва.

Сегодня в отелеПример интерфейса
{{ f.title }}{{ f.note }}
{{ f.time }}

Что меняется в работе отеля

Сейчас{{ p.now }}
С Xplai{{ p.x }}

Что получает каждая служба

{{ t.title }}

{{ t.text }}

Какой тариф подойдёт отелю

Зависит от числа номеров и того, нужен ли телефон. Точный расчёт в калькуляторе на странице тарифов.

Открыть калькулятор
{{ t.name }} {{ t.who }} {{ t.price }}