Privacy Policy

Last updated: May 2026

1. Data Controller

Xplai (hereinafter — "we")
Email: hello@xplai.eu
Phone: +370 630 67364

2. Data We Collect

We collect the following personal data:

• Name and contact information (email, phone)
• Business information (name, type, address)
• AI agent conversation content
• Usage statistics and analytics
• Payment information (processed by third parties)

3. Purpose of Data Processing

• Providing and personalizing AI agent services
• Account management and billing
• Service improvement and analytics
• Communication regarding services

4. Data Storage

Data is stored on EU servers (Supabase, European region). We apply encryption and other security measures.

5. Your Rights

Under GDPR you have the right to:

• Access your personal data
• Rectify or delete your data
• Restrict data processing
• Data portability
• Lodge a complaint with a supervisory authority

6. Cookies

We use essential cookies for authentication and analytics cookies (Google Analytics). More information in our Cookie Policy.

7. Contact

For privacy inquiries: hello@xplai.eu